Shipping Policy

Last Updated: 12/11/2025Thank you for shopping with [mareh maokomos].This Shipping Policy explains how and when your orders are processed, shipped, and delivered.1. Order Processing TimeAll orders are processed within [7] business days.Orders placed on weekends or holidays will be processed on the next business day.During high-volume periods, processing times may be slightly delayed.You will receive an email notification once your order has shipped.2. Shipping Rates & Delivery EstimatesShipping charges are calculated at checkout based on your location and order weight.Estimated delivery times:Standard Shipping: [X–X business days]Expedited Shipping: [1-2business days]Overnight or Priority Shipping: [1 business days]Delivery estimates are provided by the carrier and may vary.3. Shipping CarriersWe ship using trusted carriers, such as:USPSUPSFedExYou may receive tracking information depending on the shipping method chosen.4. Order TrackingOnce your order ships, you will receive a shipping confirmation email containing:A tracking numberA link to track your packagePlease allow 24–48 hours for tracking information to update.5. Shipping LocationsWe currently ship to:[List of countries or “United States only”]If we do not ship to your region, the system will notify you at checkout.6. Customs, Duties & Taxes (If you ship internationally)International shipments may be subject to:Customs feesImport taxesDutiesThese charges are the customer’s responsibility.Customs policies vary, so please contact your local customs office for more information.7. Delivery Issues7.1 DelaysShipping delays may occur due to:Weather conditionsCarrier issuesHoliday volumeIncorrect shipping informationWe are not responsible for delays caused by the carrier.7.2 Lost or Stolen PackagesIf your tracking information shows the package as delivered but you did not receive it:Check with neighbors or building staffConfirm the address providedContact the carrier directlyWe are not responsible for packages marked as delivered, but we will assist where possible.8. Incorrect Shipping InformationIf you entered the wrong address:Contact us immediately at [Your Contact Email].If the order has not shipped, we can update it.If the order has shipped, we cannot guarantee changes.Customers are responsible for packages returned due to incorrect addresses.9. Returns Due to Failed DeliveryIf a package is returned to us due to:Incorrect or insufficient addressRefusal of packageFailure to pick up from carrierThe customer is responsible for:Reshipping costsAny return fees charged by the carrier10. Contact UsIf you have questions about your order or shipping, please contact: